FAQ

What are the requirements for my dog to attend daycare or boarding?

To ensure the health and safety of all our guests, we require the following:

  • Vaccinations: Dogs must be up-to-date on vaccinations, including rabies, distemper, parvovirus, and bordetella. Please provide current vaccination records.
  • Health: Dogs must be free of any contagious illnesses or parasites. A recent vet check-up is recommended.
  • Behavior: Dogs should be well-socialized and non-aggressive. We conduct a brief behavioral assessment during registration.
  • Age: Puppies must be at least 12 weeks old and have completed their initial vaccinations.
What should I bring for my dog's stay?

For daycare or boarding, please bring:

  • Food: Bring your dog’s regular food to avoid dietary upsets. Include feeding instructions.
  • Medications: If your dog requires medication, provide detailed instructions and ensure they are clearly labeled.
  • Comfort Items: A favorite toy, blanket, or bed can help your dog feel more at home.
  • Leash and Collar: For safety during drop-off and pick-up.
How are the dogs grouped during daycare?

We group dogs based on size, temperament, and play style to ensure a safe and enjoyable experience for everyone. Our staff monitors all interactions and adjusts groups as needed to maintain harmony and safety.

What if my dog has special needs or requires medication?

We accommodate special needs and medication requirements. Our trained staff is experienced in administering medications, including pills, injections, and topical treatments. Please provide detailed instructions and inform us of any specific care needs during registration.

What is your cancellation policy?

We understand plans can change. Please notify us as soon as possible if you need to cancel or reschedule:

  • Daycare: Cancellations should be made at least 24 hours in advance.
  • Boarding: Cancellations should be made at least 48 hours in advance to avoid a cancellation fee. During peak seasons, a longer notice period may be required.
How do you ensure the safety and health of the dogs?

We prioritize safety and health through:

  • Cleanliness: Regular cleaning and sanitizing of all areas.
  • Supervision: Trained staff monitor all dog interactions and activities.
  • Health Checks: Routine health checks and immediate isolation of any dog showing signs of illness.
  • Emergency Procedures: Staff trained in pet first aid and emergency protocols. We have a close relationship with local veterinary clinics for urgent care.
What activities are included in daycare and boarding?

Your dog will enjoy a variety of activities designed to keep them happy and engaged:

  • Playtime: Supervised group play sessions in our indoor and outdoor areas.
  • Exercise: Plenty of opportunities for running, playing, and agility exercises.
  • Mental Stimulation: Enrichment activities and puzzle toys to keep their minds active.
  • Rest Periods: Scheduled quiet times for relaxation and recharging.
  • Socialization: Interaction with other dogs and staff to enhance social skills.
What payment methods do you accept?

We accept various payment methods for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express.
  • Cash: Accepted at the time of service.
  • Online Payments: Secure payments through our website.

If you have any other questions, please feel free to contact us. We’re here to ensure your dog has a wonderful experience at Seattle’s Loving Daycare and Boarding!